
Cooling subsystem System Event Log Troubleshooting Guide for Intel® S5500/S3420 series Server Boards
40 Intel order number G74211-001 Revision 1.0
Table 41: Processor Thermal Control % Sensors – Next Steps
These events normally only happens due to failures of the thermal solution:
1. Verify heat sink is properly attached and has thermal grease.
2. If system has a heat sink fan, ensure the fan is spinning.
3. Check all system fans are operating properly.
4. Check that the air used to cool the system is within limits (typically 35°C).
5.2.4 Discrete Thermal Sensors
Discrete thermal sensors do not report a temperature at all – instead they report an overheating event of some kind. Examples as VRD Hot
(voltage regulator is overheating) or processor Thermal Trip (the processor got so hot that its over-temperature protection was triggered and
the system was shut down to prevent damage).
Table 42: Discrete Thermal Sensors Typical Characteristics
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = See Table 43
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset as described in Table 43
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